Help & FAQ

Frequently asked questions

Short answers to the most important questions about MyFestBase – for crew members, businesses and organisers.

Understanding MyFestBase

What MyFestBase is, who it is for and which account suits you.

  • What is MyFestBase?

    MyFestBase brings people, businesses and organisers from the festival world together in one place. Here you can find jobs, look for staff, discover events, build connections and offer or find equipment.

  • Who is MyFestBase for?

    MyFestBase is made for crew members, fairground and catering businesses, organisers and other companies and service providers from the festival, funfair and events industry.

  • Is MyFestBase a recruitment agency or a temporary staffing agency?

    No. MyFestBase provides the digital platform on which the right contacts are made and shifts come about. The parties involved agree on the actual collaboration and their contractual relationship directly with each other.

  • Which account suits me?

    You can use MyFestBase as a crew member, a business, an organiser or a business with its own events. Choose the role that best fits your working life.

    Choose an account

    Create your FestBase
  • What does it cost to use MyFestBase?

    Creating your own FestBase is free. We are currently reworking our packages and billing for businesses. Until then, Vanessa Klopf, our key account for funfairs & events, personally advises you on which services suit your business.

    Personal consultation

    Request a consultation

For crew members

Create your profile, find jobs, apply and show your availability.

  • How do I create my own FestBase?

    After registering, you add your contact details, experience, preferred roles, regions, languages and availability. The more complete your profile, the better businesses can judge whether you are a good match.

    Complete your profile

    My profile
  • How do I find suitable jobs?

    In the job search you can filter open positions by role, region, period and other criteria. You can open interesting offers straight away and save them for later.

    Discover jobs

    Go to job search
  • How do I apply for a shift?

    Open the job offer you want and send your request directly via MyFestBase. The business sees your profile and can then get in touch with you.

  • Can I state my availability?

    Yes. In your profile you can note when and in which regions you are available. This helps businesses see more quickly whether you are right for a shift.

    Set your availability

    My Worker Profile
  • How do reviews work?

    After a confirmed and completed shift, the parties involved can review each other. Reviews are meant to make real collaboration visible and give more guidance for future shifts.

For businesses and organisers

Find staff, publish jobs, present your business and list festivals.

  • How can I find staff?

    With a business account you can publish jobs, discover suitable profiles and ask crew members directly about specific shifts.

    Find staff

    For businesses
  • How do I publish a job?

    Define the role, period, location and requirements. Clear details help suitable applicants assess the shift realistically.

    Create a job

    Publish a new job
  • Can I present my business on MyFestBase?

    Yes. In your business profile you can present your business, your areas of work and relevant information clearly. This gives crew members and partners a clear first impression.

    Create a business profile

    Present your business
  • Can organisers list their festivals?

    Yes. Organisers can make their events visible with date, location and key information and connect them to their profile.

    List a festival

    For organisers
  • How do I find the right advertising placement on MyFestBase?

    Various advertising spaces are available for businesses, brands and partners. Together we choose the placement that fits the target group and the campaign goal.

    Request a placement

    Advertise on MyFestBase

Community and content

FestConnections, FestRadar, FestMagazin and the marketplace at a glance.

  • What are FestConnections?

    FestConnections connect you with people, businesses and organisers from the scene. You can find contacts again, see the places you have in common and build your personal network.

    Stay connected

    My network
  • What is FestRadar?

    FestRadar helps you discover events by location, period or type of festival and save interesting dates for your planning.

    Discover festivals

    Go to FestRadar
  • What can I find in FestMagazin?

    FestMagazin publishes insights, knowledge and stories from the world of festivals, funfairs and events. You can bookmark interesting articles for later.

    What moves the festival world

    Go to FestMagazin
  • How does the marketplace work?

    On the marketplace, members can search for equipment, clothing, accessories and other suitable offers from the festival world or list their own.

    To the marketplace

    Discover offers

Safety and help

Where to turn with questions, problems or complaints.

  • Where can I report questions, problems or complaints?

    The contact form lets you reach the MyFestBase team with general questions, technical problems, reports or complaints. Simply choose the right topic so your message reaches the right place straight away.

    We are here to help

    Get in touch

Didn't find your question?

Write to us using the contact form – we pass your request straight to the right place.

Get in touch